01
Week 02–4 hrs
Discover & scope
We map catalog complexity, integrations, analytics gaps, and launch risks—then produce a milestone plan your stakeholders can approve.
The engagement
Five steps. Same lead.
Sized to fit—from a focused theme refresh to a multi-system migration with ERP cutover.
02
Weeks 1–21–2 weeks
Design & prototype
Design system, templates, and checkout UX in Figma and staging—reviewed with your team before we harden the theme.
- Component library
- Content model
- CRO hypotheses
03
Weeks 2–5Varies
Build & integrate
Theme or headless front end, middleware jobs, and QA against real catalog slices—performance budgets enforced in CI.
- Staging parity
- Webhook retries
- Accessibility pass
04
CutoverPlanned window
Launch & stabilize
DNS cutover, redirect validation, smoke tests on payments and tax, and a war-room channel until metrics flatten.
- Rollback plan
- Monitoring dashboards
- Hypercare window
05
Post-liveRetainer
Grow & optimize
Experiment backlog, integration hardening, and quarterly roadmap reviews with the same engineers who shipped v1.
- A/B tests
- Release train
- Incident runbooks
After launch
Most clients keep the same Slack thread.
Releases, experiments, and integration debt—we batch and ship so your internal team is not stuck firefighting checkout every Friday.
FAQ
Common questions.
Short answers to what commerce leaders ask before they sign. If yours is not here, message us—we reply within one business day.
Q.01
Do we have to use your hosting?
No. We work in your Git org, your Shopify or cloud accounts, and your observability stack. We document handoffs so you are never locked in.
Q.02
Can you work with our in-house team?
Yes—that is our default. We embed in your rituals (Slack, Linear, GitHub) and leave runbooks so your engineers can own day-two operations.
Q.03
How do you handle SEO during migrations?
Redirect maps, parity checks, and staged crawl comparisons before DNS moves. We do not flip traffic until both teams sign the cutover checklist.
Q.04
What if scope changes mid-project?
We track change requests in writing with impact on timeline and budget. No surprise invoices—if it is not approved, it is not in sprint.
Q.05
What does a retainer include?
A monthly bucket of hours with a named lead, prioritized backlog grooming, incident response where contracted, and quarterly roadmap reviews.
Q.06
How fast do you respond?
We target same-day replies during business hours and always within one business day for structured inquiries through the contact form.
Get started
Ready when you are— let's talk.
Send a brief or call the line. We will come back with a clear next step—never a black hole inbox.